Shipping policy
Website: trendyzoid.in
Email: trendyzoid4@gmail.com
Phone: 8100525642
Address: 9/6 Dharmatala Road, P.O. Belurmath, Dist. Howrah, West Bengal – 711202
Category: Fashion Apparel for Men and Women
Introduction
Welcome to TrendyZoid. We are committed to delivering your favorite fashion apparel for men and women quickly, safely, and efficiently. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from trendyzoid.in.
By placing an order on our website, you agree to the terms mentioned in this Shipping Policy. We encourage you to read this page carefully to understand how we process, ship, and deliver your orders.
Order Processing Time
At TrendyZoid, we strive to process your orders as quickly as possible.
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All orders are processed within 1–3 business days (excluding Sundays and public holidays).
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Orders placed after 6:00 PM will be processed on the next working day.
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During high-demand seasons such as festivals, sales, or promotional events, processing time may extend slightly.
Once your order is processed, you will receive a confirmation email and SMS with your shipping details.
Shipping Coverage
We currently ship across India.
Whether you are located in metropolitan cities or smaller towns, we aim to ensure safe and timely delivery. Delivery timelines may vary depending on your location and courier partner availability.
Estimated Delivery Time
Delivery timelines depend on your shipping address:
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Metro Cities: 3–5 business days
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Other Urban Areas: 4–7 business days
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Rural or Remote Locations: 5–10 business days
Please note that delivery times are estimated and not guaranteed. Unexpected delays due to weather conditions, strikes, government regulations, or courier issues may occur.
Shipping Charges
We aim to keep our shipping costs affordable:
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Free Shipping on orders above a specified minimum value (if applicable during promotional periods).
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A standard shipping fee may apply for orders below the minimum value.
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Shipping charges (if applicable) will be displayed clearly at checkout before payment confirmation.
Any promotional free shipping offers will be time-bound and subject to change without prior notice.
Order Tracking
Once your order has been shipped, you will receive:
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A tracking ID
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Courier partner details
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A tracking link via email or SMS
You can track your order using the tracking number provided. If you face any issues while tracking, please contact us at trendyzoid4@gmail.com or call 8100525642.
Delivery Attempts
Our courier partners will attempt delivery up to 2–3 times.
If delivery fails due to:
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Incorrect address
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Unavailability of the recipient
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Refusal to accept the order
The package may be returned to us. In such cases, re-shipping charges may apply.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details, including:
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Full name
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Complete address with PIN code
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Contact number
TrendyZoid will not be responsible for delays or non-delivery due to incorrect or incomplete address details provided at checkout.
Cash on Delivery (COD) Orders
For eligible locations, we offer Cash on Delivery (COD).
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COD availability depends on your PIN code.
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Please ensure someone is available at the delivery address to receive and pay for the order.
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Refusal of COD orders without valid reason may result in restrictions on future COD orders.
Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with:
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Do not accept the delivery if the outer packaging is severely damaged.
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If accepted and product damage is found, contact us within 24 hours of delivery.
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Share clear photos and your order number at trendyzoid4@gmail.com.
We will investigate and provide an appropriate resolution as per our return and replacement policy.
Delayed Shipments
While we do our best to ensure timely delivery, certain situations may cause delays:
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Natural disasters
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Lockdowns or government restrictions
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Courier operational issues
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High seasonal demand
In such cases, we appreciate your patience and understanding. Our support team will assist you with updated delivery information.
Lost Packages
If your tracking status shows delivered but you have not received the order:
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Contact us within 48 hours of the delivery update.
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We will coordinate with the courier partner to investigate.
TrendyZoid will not be liable for claims reported after the specified timeframe.
International Shipping
Currently, we do not offer international shipping. We ship only within India.
If international shipping becomes available in the future, updated details will be posted on our website.
Partial Shipments
In rare cases, your order may be shipped in multiple packages due to:
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Product availability
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Warehouse logistics
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Courier constraints
You will be informed if your order is split. No additional shipping charges will be applied for partial shipments unless otherwise stated.
Change of Shipping Address
If you need to change your shipping address:
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Contact us within 12 hours of placing the order.
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Address changes may not be possible once the order has been shipped.
We recommend double-checking your details before completing your purchase.
Shipping Restrictions
Certain products may have shipping restrictions based on location or courier guidelines. If your order falls under such restrictions, we will notify you and provide available alternatives or a refund.
Contact Information
If you have any questions regarding shipping, feel free to contact us:
TrendyZoid
9/6 Dharmatala Road
P.O. Belurmath
Dist. Howrah, West Bengal – 711202
Email: trendyzoid4@gmail.com
Phone: 8100525642
Customer support is available during standard business hours (Monday–Saturday).
Policy Updates
TrendyZoid reserves the right to modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on trendyzoid.in.
We recommend reviewing this page periodically to stay informed about our shipping practices.
Thank You for Shopping with TrendyZoid
We value your trust and are dedicated to delivering high-quality fashion apparel for men and women with care and efficiency. Our goal is to ensure a smooth and reliable shopping experience from order placement to final delivery.
If you need assistance at any stage of your purchase, our team is always ready to help.